Privacy policy

Privacy Policy (GDPR)


This Privacy Policy applies to personal information about you that we collect, use and otherwise process, when you use our training services. These rules complement the ATO Management and Operations Manual.

The Controller of data processing described in the Privacy Policy is Air Baltic Training SIA, registration number: 40103272422, legal address: Marupes nov., Lidosta "Riga", Pilotu street 6, LV-1053, home page We always protect your information and regularly improve this Privacy Policy. You can always obtain earlier editions of this Privacy Policy by contacting Data Protection Officer [email protected] .

We collect information about you in the following ways:

  • You send us an inquiry about or an application for training;

  • You sign the Training Service Agreement;

  • You act as an instructor during our training;

  • You subscribe to newsletters;

  • You purchase the services.

Information provided by you:

  • Name, surname, personal identity number;

  • Date of birth;

  • Place of birth;

  • Nationality;

  • Phone number;

  • Home address;

  • Gender;

  • Information about your education;

  • Your medical records;

  • Information about your criminal records;

  • Details from your passport and flight crew license;

  • Your flight and training records if you apply for a type rating training.

In general, we shall store your personal data until we have fulfilled the purpose, for which the data has been collected, e.g. after your Training Service Agreement becomes invalid. We shall store information, which you have provided to us based on consent, until you revoke it.

Your personal data will be shared with medical institutions or other training providers, if it is necessary to assess your eligibility to participate in the training, to perform the contract or to record your flights and training in Flight Logger.

We have implemented various tools and services that facilitate our cooperation and make our communication faster. Therefore, we disclose your contact information to such communication services providers like hotels, insurers and IT support companies and the headquarters of our group of companies – Air Baltic Corporation.

Our partners are always obliged to adequately safeguard your personal information and process it in accordance with instructions stated in our mutual agreement.

We do not share personal information with unaffiliated third parties, except as necessary for our legitimate professional and business interests, to carry out your requests, and/or as required or permitted by law or professional standards. We do not sell personal information to any third parties. In addition, air Baltic Training SIA will not transfer the personal information you provide to any third parties for their own direct marketing use.

We maintain physical, technical and administrative safeguards to help protect the privacy of data and personally identifiable information you transmit to us. We update and test our security technology on a regular basis. We restrict access to your personal data only to staff, who need to know that information to provide services to you. We also train our staff about the importance of confidentiality and ensuring the privacy and security of your information. We encrypt the data in our systems and during transfer, as well as maintain high availability solutions to ensure accessibility to your data. If we suspect that any personal data about you has been lost and might be accessed by a third party, you will get a personal notice from us.

We process your data; therefore, you have the opportunity to find out what we do with it and how, and in some cases ask us to process it to a lesser extent. You have the following rights:

- to access your personal data (receive your personal data that is in our possession, find out the purpose and basis of the data processing)

- to withdraw consent (refuse from receiving advertisements)

- to rectification (change your contact information, submit current information about your surname)

- to restrict processing of personal data (ask us not to use certain information about you)

- to data portability (receive information about yourself which you have provided to us)

- to be forgotten or erased (delete your information from our databases, unless we have not exhausted our obligation to store your data)

- to object to processing of personal data.

If you have any questions about the Privacy Policy or data processing, or if you would like to submit a request, you can inform us orally or in writing (by using secure electronic signature or by sending registered postal item).

We work thoroughly to protect your personal data and ensure transparency of personal data processing activities. However, if any issues appear or you have questions about your data processing, please contact our group’s Data Protection Officer. We will answer your questions regarding the use of your information at Air Baltic Training SIA. You can reach the Data Protection Officer by sending an e-mail to [email protected] Please describe your question as much in detail as possible.

Our activities in the field of personal data protection are monitored by Datu Valsts Inspekcija (State Data Inspectorate of the Republic of Latvia). Before you turn to them for advice or with a complaint, we encourage you to contact our Data protection Officer (see section 7) to solve any misunderstandings as quickly as possible.

Contact us:

Data Protection Officer

JSC Air Baltic Corporation

Marupe parish, Riga International Airport

Tehnikas 3, Latvia