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Cabin Crew Recurrent Training

Initial Cabin Crew Resource Management

Initial Cabin Crew Resource Management

The student will understand the importance of Human Factor and Crew Resource Management in achieving safe and efficient operation.


  • Human factors in aviation;
  • General instructions on CRM principles and objectives;
  • Human performance and limitations;
  • Threat and error management;
  • Personality awareness, human error and reliability, attitudes and behaviors, self-assessment and self-critique;
  • Stress and stress management;
  • Fatigue and vigilance;
  • Assertiveness, situation awareness, information acquisition and processing.

Commission Regulation (EU) No 1178/2011

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