Crew Resource Management Training
The student will understand the importance of Human Factor and Crew Resource Management in achieving safe and efficient operation.
General principles:
- Human factors in aviation
- Human performance and limitations
- General instructions on CRM principles and objectives
- Threat and error management
Duration:
4 h theoretical and practical training.
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From the perspective of the individual cabin crew member:
- Personality awareness, human error and reliability
- Attitudes and behaviours, self-assessment and self – critique
- Stress and stress management
- Fatigue and vigilance
- Assertiveness
- Situation awareness
- Information acquisition and processing