Initial Cabin Crew Resource Management

The student will understand the importance of Human Factor and Crew Resource Management in achieving safe and efficient operation.

Modules:

• Human factors in aviation;
• General instructions on CRM principles and objectives;
• Human performance and limitations;
• Threat and error management;
• Personality awareness, human error and reliability, attitudes and behaviors, self-assessment and self-critique;
• Stress and stress management;
• Fatigue and vigilance;
• Assertiveness, situation awareness, information acquisition and processing.