8 Hours
On request
Basic Human Factors

Basic Human Factors training refers to the effective use of all available resources. These resources are divided into four broad categories – people, machinery, fuel/time and information. CRM is designed to optimize the human/machine interface and accompanying interpersonal activities. These activities include team building and maintenance, information transfer, problem solving, decision making, maintaining situational awareness and dealing with different situations.

Who should attend:

  • Airport managers and coordinators
  • Station managers
  • Airport authority operation managers
  • Ground service provider staff
  • Regulator staff
Course Syllabus:
  • Human factors in aviation; (Requirements, CRM concepts and introduction, history, )
  • Communication; (Models, styles, problems, etiquette, Threat recognition & Error Management)
  • Work load management;
  • Leadership (Management styles, Teamwork, Situation leadership)
  • Situational awareness (Understanding and evaluation / shared situational awareness / factors of misleading situational awareness / SA management)

  • Decision making: (How decisions are made, barriers in effective decision making, decision making models, situative decision making);
  • Fatigue and Risk management;

For more information contact us by e-mail  [email protected], or use the contact form below.

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