Crew Resource Management Training

General Information:

The student will understand the importance of Human Factor and Crew Resource Management in achieving safe and efficient operation.

General principles:

  • Human factors in aviation
  • Human performance and limitations
  • General instructions on CRM principles and objectives
  • Threat  and  error  management

From the perspective of the individual cabin crew member:

  • Personality awareness, human error and reliability
  • Attitudes and behaviours, self-assessment and  self - critique
  • Stress and stress management
  • Fatigue and vigilance
  • Assertiveness
  • Situation awareness
  • Information  acquisition  and  processing


4 h theoretical and practical training.

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Crew Resource Management Training